The Benner Library Reference Department is responsible for helping library patrons meet their information
needs through understanding library resources and using effective searching strategies. Some of the methods
used to answer reference questions are determining the exact nature of the information need, teaching the
patron how to access and use Benner Library’s resources as well as those materials held at other libraries
and how to interlibrary loan those items, and referring patrons to experts more knowledgeable about a topic.
The Reference Desk is located on the First Floor of Benner Library.
- Narrowing and focusing research topics
- Accessing useful resources and navigating online databases (books, articles, reliable websites)
- Helping to properly cite sources in using MLA, APA, and other citation styles
- Assisting with general library and research related questions
Associate Professor of Library Science
M.L.I.S., 2006, Library & Information Science,
Northern Illinois University
B.A., 1982, History/Political Science,